In the utilities sector, production and delivery deploy IT as a central support process. IT is also a vital component in the product or service itself as understanding and evaluation of a the service depends partly on metrics.

Increased requirements for documentation and traceability have increased the need for IT. And the business effects of IT disruptions mean that production and delivery in the udtilities sector is particularly interested in IT operational reliability.

NNIT offers the following services relevant to Production and Delivery:

• Business consulting services
• Technology consulting services
• Business intelligence
• Enterprise resource planning (including CRM, SCM, etc.)

We also offer the following services related to operational reliability:

• Application management outsourcing
• IS outsourcing and hosting
• Customer support services