IT is crucial for optimising the development process as succes in the utilities sector depends on the ability to meet fast changes in market demands and opportunities.
Whether the strategy calls for incremental improvements or the creation of completely new products or services, IT is key to find and apply knowledge gathered about the market. Such knowledge involves customers, users, suppliers, partners, research institutions and that collected from within the organisation itself.
IT’s contribution to optimising the development process can assist project portfolio management, knowledge exchange, documentation, project and resource management, the collection of market and sales information, and so on.
NNIT offers the following services relevant to service and product development: